KYND GIFT BOXES TERM'S AND CONDITIONS
TERMS & CONDITIONS
These terms and conditions govern all supply of goods and services by KYND Limited to you, the purchaser of goods and services from us, including your use of the website at kyndgiftboxes.co.nz. They will replace all earlier terms of trade and any conditions contained in any document used by you and purporting to have contractual effect.
We reserve the right to change these terms of trade by notice to you. Notice may be given by posting the revised terms and conditions on our website.
Effective Date: 1 October 2025
GENERAL
You must be 18 years of age or over to make a purchase from our online shop
Purchases may only be made for personal use - you must not acquire goods for resupply whether in trade or otherwise
If you are purchasing on behalf of a company or entity you confirm you have authorisation to agree to these terms on their behalf
AVAILABILITY AND SUPPLY
All orders are subject to the availability of those products or services.
If for any reason a product is not available we will endeavour to notify you and the product will be replaced with a similar item of equal value.
We will use all reasonable endeavours to ensure orders are dispatched promptly after being placed.
PRICING
All prices are in New Zealand Dollars and are inclusive of GST unless stated otherwise. Delivery charges are additional and shown at checkout.
All prices are correct when published. We reserve the right to alter prices at any time.
An invoice will be emailed to you at the address you supply when placing your order. You are responsible for ensuring your contact details are correct
PAYMENT OPTIONS
We accept the following payment methods via Windcave:
Visa
Mastercard
American Express
Account2Account
CREDIT CARD SECURITY
All payments are processed securely via Windcave. By making a payment you agree to the Windcave Terms and Conditions.
SHIPPING AND DELIVERY
Please refer to our Delivery Information page for full details on delivery rates, timeframes, and conditions.
LIABILITY
To the greatest extent permissible by law we exclude all liability we may have to you for any claim except where we have acted in bad faith. This exclusion also applies for the benefit of every officer, employee, contractor, and agent of KYND Gift Boxes.
Our maximum liability to you shall be limited to the value of any faulty products or services supplied by us.
This exclusion does not limit any inalienable rights you may have under the Consumer Guarantees Act 1993.
APPLICABLE LAW AND JURISDICTION
These terms and conditions are subject to the laws of New Zealand. The Courts of New Zealand shall have non-exclusive jurisdiction over all claims or disputes arising in relation to these terms of trade or the use of our website.
You agree to use our website, products, and services in accordance with the applicable laws of the country where your business or organisation is based.
PRIVACY POLICY AND CONFIDENTALLY
Communications Unless you opt to receive messages from us we will not contact you again in future. If you have opted in to communications you can opt out at any time by contacting us by email or following the unsubscribe instructions at the bottom of our emails.
Opting out will not prevent messages that specifically relate to your order.
Information We Collect When you shop with us we may collect:
Name and contact details (address, phone, email)
Payment details (processed securely via third-party providers — we do not store card numbers)
Order history and preferences
Optional marketing sign-ups
How We Use Your Information We use your information to:
Process and deliver your order
Communicate with you about your purchase
Improve our website and customer experience
Send marketing updates (only if you have opted in)
Sharing Your Information We may share necessary details with:
Delivery and courier services (to complete your order)
Secure payment providers (to process transactions)
Marketing or analytics platforms (only if you've opted into communications)
Data Security We take reasonable steps to protect your information from loss, misuse, or unauthorised access. Online payments are encrypted and processed via trusted third-party providers.
Cookies and Tracking Our website may use cookies to improve your browsing experience, track website traffic, and personalise content. You can disable cookies in your browser settings if preferred.
Your Rights You have the right to:
Request access to your personal data
Correct or update your information
Opt out of marketing communications at any time
Changes to This Policy We may update this Privacy Policy occasionally. Any changes will be posted here with a new effective date.
GENERAL CONDITIONS
We reserve the right to change these terms and conditions from time to time by notice posted on our website at kyndgiftboxes.co.nz.
If we fail to enforce any terms or exercise our rights at any time we have not waived those rights.
If any provision of these terms and conditions is held to be invalid or unenforceable the remaining provisions shall remain in full force and effect.
QUESTIONS
If you have any questions about our terms and conditions please email hello@kyndgiftboxes.co.nz - we're always happy to help.