TERMS & CONDITIONS
Acceptance of Terms - KYND Gift Boxes Auckland
These terms and conditions govern all supply of goods and services ("products") by KYND Limited to you, the purchaser of goods and services from us, including your use of the website at www.kyndgiftboxes.co.nz ("the website"). They are effective from 1 October 2025 and will replace all earlier terms of trade and any conditions contained in any document used by you and purporting to have contractual effect.
We reserve the right to change these terms of trade by notice to you. Notice may be given by posting the revised terms and conditions on our website.
To make a purchase from our online shop you must be 18 years of age or over.
Purchases from our online shop may only be made by persons who are acquiring goods or services for personal use, and you must not acquire goods from us via the website for resupply (whether in trade or otherwise).
If you are purchasing on behalf of another entity such as a company you have the authorization to agree to these terms and conditions on behalf of the entity.
Availability and supply
All orders are subject to the availability of those products or services. If for any reason a product is not available, we will endeavor to notify the non-availability on our online shop and should a product not be available it shall be replaced with a similar item of equal value.
We will use all reasonable endeavours to ensure that orders for goods will be dispatched promptly after an order has been placed.
Pricing
All prices are in New Zealand Dollars and are inclusive of any Goods and Services Tax ("GST") unless stated to be otherwise but are exclusive of delivery charges. All prices are correct when published. We reserve the right to alter prices at any time.
An invoice will be emailed to you at the email address you supply when you place your order. You are responsible for ensuring that your contact details are correct.
Payment options
We accept the following credit cards: Via WINDCAVE.
Visa, MasterCard and American Express
We also accept payment from Account2account via WINDCAVE.
Credit Card Security
All payments are processed via WINDCAVE and are subject to WINDCAVE Terms and conditions which can be found here Windcave | Terms and Conditions | EFTPOS | Payment Gateway | Online Credit & Debit Card Processing.
Shipping and delivery - KYND Gift Boxes Auckland
Please refer to Shipping and Delivery section on our website.
To the greatest extent permissible by law, we exclude all liability we may have to you for any claim except where we have acted in bad faith. This exclusion also applies for the benefit of every officer, employee, contractor, agent of us and anyone else we use to perform our duties or provide services under any agreement you have with us. None of the persons specified above is liable or has to pay you for anything else in connection with or resulting from anything any of us does or does not do, or delays in doing, whether or not it is contemplated or authorised by any agreement you have with us. This exclusion applies whatever you are claiming for and in whatever way liability might arise. This exclusion does not limit any inalienable rights you may have under the Consumer Guarantees Act 1993.
Our maximum liability to you (if any) shall be limited to the value of any faulty products or services supplied by us and we, our employees, contractors and agents, will not be liable to you for loss or damage of any kind however that loss or damage is caused or arises.
Applicable law and jurisdiction
Unless we otherwise agree in writing, this agreement contains all the terms of our relationship and continues to apply no matter where you are located at the time any goods or services are provided to you by us and irrespective of the location where you reside.
Use of our website, supply of products or services by us to you and any other matter arising from these Terms and Conditions are subject to the laws of New Zealand . The Courts of New Zealand shall have non-exclusive jurisdiction over all claims or disputes arising in relation to, out of or in connection with these terms of trade, or with the use of website or supply of any services.
Where you or any other person who you act for, or who you permit to act for you supplies incorrect information for the purchase of a product or service and we incur cost in any matter concerning that name then we may recover the costs incurred by us from you (including legal costs on a solicitor-client basis).
You agree to use our website, products and services in accordance with the applicable laws of the country or countries where your business or organisation is based.
Privacy policy and Confidentiality
Unless you opt to receive messages from us we will not contact you again in future. If you have opted to receive ongoing communications and at a later date you no longer wish to receive these communications you will be able to opt out of receiving this information by contacting us by email or by following the unsubscribe instructions at the bottom of emails sent to you.
Opting out of receiving the above mentioned messages will not prevent the sending of messages that specifically relate to your order(s).
We may use personal information that we collect about you to provide products and services to you and to administer orders and payments relating to your purchases from us.
You will need to permit us to place data files ("cookies") on your computer to enable you to use some features of some of our websites. Where you choose not to enable cookies from our Website, some functionality of those Website may not be available to you.
We may disclose your personal information as required by law.
Where you have provided information to us on a confidential basis, we will hold that information in confidence, except as required by law. We cannot guarantee that our website is secure, and we cannot be held responsible for a breach of our website security that is beyond our control.
You can request details of your personal information that we hold, and ask us to correct it, at any time.
Information We Collect
When you shop with us, we may collect:
Name and contact details (address, phone, email)
Payment details (processed securely via third-party providers; we do not store your card numbers)
Order history and preferences
Optional marketing sign-ups (e.g., email newsletter)
How We Use Your Information
We use your information to:
Process and deliver your order
Communicate with you about your purchase
Improve our website and customer experience
Send you marketing updates (only if you have opted in) Sharing Your Information
We may share necessary details with:
Delivery and courier services (to complete your order)
Secure payment providers (to process transactions)
Marketing or analytics platforms (only if you’ve opted into communications)
Data Security
We take reasonable steps to protect your information from loss, misuse, or unauthorised access.
Online payments are encrypted and processed via trusted third-party providers.
Cookies & Tracking
Our website may use cookies to improve your browsing experience, track website traffic, and personalise content.
You can disable cookies in your browser settings if preferred.
Your Rights
You have the right to:
Request access to your personal data
Correct or update your information
Opt-out of marketing communications at any time
Changes to This Policy
We may update this Privacy Policy occasionally. Any changes will be posted here with a new effective date.
General Conditions
We reserve the right to change these terms and conditions from time to time by notice, which may be in the form of a notice posted on our website at www.kyndgiftboxes.co.nz
If we fail to enforce any terms or to exercise our rights under these terms and conditions at any time, we have not waived those rights.
If any provision of these terms and conditions is held to be invalid or unenforceable for any reason, the remaining provisions shall remain in full force and effect and the parties shall adjust their respective rights and obligations in accordance with the spirit and intent of the parties as shown by these terms and conditions.
Unless any provision in this agreement expressly provides otherwise, these terms and conditions are not intended to confer a benefit on any person or class of person who is not a party to it.
If you have any questions please contact hello@kyndgiftboxes.co.nz
KYND Gift Boxes Auckland